Postage

All order processing takes a minimum of 2-4 business days. Please contact the office if you need your items sooner so we can check and confirm if this is possible for you.

SHIPPING

Shipping charges are applicable to all items and can be calculated on the website during the checkout process. Should you require alternative delivery options, please feel free to get in touch with us for further assistance.

DELIVERIES:

• Deliveries are carried out by Australia Post
• We reserve the right to use an alternative arrangement in the event that courier does not cover your area. 
• If there is nobody at site to receive the delivery, a re-delivery fee will apply. All deliveries are unloaded on the ground floor; no items will be delivered inside the house (NO EXCEPTIONS)
• We are not liable for any damaged products claim once the item has been picked up or delivered as it is the customer’s responsibility to check the product upon receiving it. For more information, please refer to our claims and returns policy
• The tracking information will be emailed to you once the order is dispatched. For any amendments to delivery notes and order tracking after the order is dispatched, please contact the courier company directly on the details sent to your email.